Forgot Password
Request a password reset link if you have forgotten your AdsMAA account password.
The Forgot Password page allows you to request a password reset link if you cannot remember your account password.
Overview
The forgot password flow has two screens:
| Screen | Purpose |
|---|---|
| Request Form | Enter your email address |
| Success Screen | Confirmation with next steps |
Request Form
Enter your registered email to receive a reset link.
Email Field
| Property | Details |
|---|---|
| Icon | Mail icon on the left |
| Placeholder | "[email protected]" |
| Type | Email input |
| Required | Yes |
Form Header
| Element | Text |
|---|---|
| Title | "Forgot password?" |
| Subtitle | "No worries, we'll send you reset instructions" |
Submit Button
| State | Display |
|---|---|
| Ready | "Send reset link" with Send icon |
| Loading | "Sending..." with spinner |
| Disabled | During submission |
Navigation
| Link | Text | Destination |
|---|---|---|
| Back button | "Back to login" | /login |
| Footer link | "Sign in" | /login |
Success Screen
After submitting, you see a confirmation screen.
Success Header
| Element | Description |
|---|---|
| Icon | Green checkmark in circle |
| Title | "Check your email" |
| Subtitle | "We've sent a password reset link to" |
| Your submitted email (highlighted in emerald) |
Instructions
The screen displays:
- Check your email inbox
- Click the link in the email to reset password
- Check spam folder if not visible
Expiration Warning
A highlighted box shows:
The link will expire in 1 hour
This warning has an amber background with a pulsing indicator dot.
Action Buttons
| Button | Action |
|---|---|
| Try a different email | Returns to request form |
| Back to login | Navigates to login page |
Email Instructions
When you receive the reset email:
Email Contents
| Element | Description |
|---|---|
| Subject | Password reset request |
| Link | Unique reset URL |
| Expiry | Link valid for 1 hour |
Steps to Reset
| Step | Action |
|---|---|
| 1 | Open email from AdsMAA |
| 2 | Click the reset link |
| 3 | Create new password |
| 4 | Log in with new password |
Security Notes
The password reset process includes security measures.
Email Enumeration Prevention
| Scenario | User Sees |
|---|---|
| Email exists | Success screen |
| Email not found | Success screen (same) |
This prevents attackers from discovering which emails have accounts.
Link Security
| Feature | Protection |
|---|---|
| One-time use | Link becomes invalid after use |
| Time-limited | Expires after 1 hour |
| Unique token | Cryptographically secure |
If Link Expires
| Step | Action |
|---|---|
| 1 | Return to forgot password page |
| 2 | Request a new reset link |
| 3 | Use the new link within 1 hour |
Troubleshooting
Email Not Received
| Check | Solution |
|---|---|
| Spam folder | Look in spam/junk folder |
| Correct email | Verify you used registered email |
| Wait time | Allow 5 minutes for delivery |
| Try again | Request another reset link |
Link Not Working
| Issue | Solution |
|---|---|
| Expired | Request a new reset link |
| Already used | Request a new reset link |
| URL broken | Copy full URL from email |
Recap
The Forgot Password page provides:
- Simple request form - Just enter your email
- Clear confirmation - Know exactly what to do next
- 1-hour expiry - Time-limited for security
- Spam folder reminder - Helps find the email
- Easy retry - Request new link if needed
Next step: After clicking the email link, you'll use the Reset Password page to create a new password.
Key Takeaways
- 1Enter email to receive reset link
- 2Link expires in 1 hour
- 3Check spam folder if not received
- 4Secure process prevents email enumeration
Frequently Asked Questions
How long is the reset link valid?
I did not receive the email. What should I do?
Can I request multiple reset links?
Why do I see success even if my email is not registered?
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